Website Termsfor UsingClinitie

Acceptance of These Terms

By accessing or using the Clinitie website, submitting information through a form, contacting Clinitie by email, booking a call, reviewing our portfolio, or discussing services with us, you agree to these Terms & Conditions.

If you do not agree with these Terms, please do not use the website, submit forms, or engage Clinitie’s services.

About Clinitie

Clinitie is a dental website partner focused on helping dental clinics improve website trust, clarity, mobile experience, service presentation, appointment flow, and long-term website growth.

Using the Clinitie Website

The Clinitie website is provided for general business information, service education, portfolio review, pricing overview, inquiry submission, and communication with potential or current clients.

Clinitie Website Services

Clinitie may provide website-related services including website reviews, patient-trust strategy, homepage direction, website design, website development, service page structure, mobile experience improvements, appointment flow improvements, launch QA, and monthly website support.

• Website trust audit
• Homepage refresh
• Full website redesign
• Custom-coded website development
• WordPress or Webflow support
• Service page direction
• Mobile UX improvement
• Appointment CTA structure
• Simple clinic dashboard when scoped
• Launch QA
• Monthly website care or growth support

The exact services included in any project depend on the selected package, proposal, invoice, agreement, or statement of work.

Submitting a Website Inquiry

When you submit a website inquiry, book a call, or contact Clinitie, you agree to provide accurate and appropriate information.

Submitting a form, sending an email, or booking a call does not create a client relationship, guarantee availability, reserve project capacity, or require Clinitie to provide services.

Website Pricing and Scope

Pricing shown on the Clinitie website is provided for general information and may be shown as starting pricing, package pricing, or custom proposal guidance.

Final pricing may depend on project scope, page count, platform, content needs, dashboard requirements, integrations, timeline, revision structure, support needs, and other project-specific factors.

• Website pricing may change before a project is accepted.
• Starting prices do not guarantee final project cost.
• Custom scope may require a custom proposal.
• Monthly support pricing may depend on workload and support level.
• Selected founding clinic rates may be available only when approved by Clinitie.

Project-Specific Agreements May Apply

These website Terms apply to general use of the Clinitie website. Specific projects may also be governed by proposals, invoices, statements of work, service agreements, project briefs, or written terms agreed between Clinitie and the client.

If a project-specific agreement conflicts with these website Terms, the project-specific agreement will usually control for that project.

Payment Terms Depend on the Project

Payment terms, deposits, milestones, invoice timing, payment methods, late-payment terms, cancellation rules, and refund eligibility are confirmed in the proposal, invoice, statement of work, or project agreement.

• Work may not begin until the required starting payment is received.
• Project delivery may pause if payments are delayed.
• Deposits or starting payments may be non-refundable once work has begun.
• Additional scope, pages, revisions, integrations, or functionality may require additional payment.
• Monthly support begins only after the support plan is confirmed and active.

What Clients Are Responsible For

Clients are responsible for providing accurate, approved, and legally appropriate information needed to complete website work.

• Providing website access when needed
• Providing approved logo and brand assets
• Providing accurate clinic information
• Providing approved service details
• Providing team or provider information
• Providing approved clinic photos or media
• Providing booking links, contact details, and location details
• Reviewing and approving content before launch
• Reviewing medical, treatment, insurance, or financing claims
• Giving feedback within agreed timelines
• Confirming legal, privacy, advertising, and compliance-sensitive information
• Ensuring patient-related content has proper permission before use

Project delays caused by missing information, delayed approvals, unavailable access, or scope changes may affect timelines and delivery dates.

Clinic Approval Is Required for Sensitive Content

Clinitie may help write, structure, organize, or refine website copy based on the agreed scope. However, the clinic is responsible for reviewing and approving all factual, clinical, medical, legal, insurance, financing, compliance-sensitive, and patient-related information before launch.

• Treatment descriptions
• Provider credentials
• Insurance details
• Financing details
• Claims about services
• Claims about results
• Patient-facing promises
• Before-and-after content
• Testimonials or reviews
• Compliance-sensitive wording

Clinitie may refuse to publish content that appears false, misleading, unsupported, inappropriate, or outside the agreed scope.

Portfolio Items and Website Direction Studies

The Clinitie portfolio may include website direction studies, sample concepts, internal demonstration projects, dashboard demos, service page directions, mobile flow studies, or approved client work.

Portfolio items are not presented as real client projects, client results, or performance outcomes unless clearly stated.

• Website Direction Study
• Concept Study
• Homepage Study
• Service Page Direction
• Mobile Flow Study
• Dashboard Demo
• Client Project, only when approved and accurate

Testimonials and Results Must Be Accurate

Clinitie only uses testimonials, reviews, client logos, project examples, or performance claims when they are accurate, appropriate, and permitted.

Any results, examples, or outcomes shown on the website are not guarantees that another clinic will receive the same results.

• Invent testimonials
• Invent clinic results
• Guarantee patient growth
• Guarantee search rankings
• Guarantee appointment increases
• Guarantee revenue increases
• Use patient-related proof without appropriate approval

SEO and Advertising Are Separate From Website Design Unless Scoped

Clinitie may include an SEO-aware website foundation such as page structure, mobile usability, basic metadata, service page organization, and launch checks when included in the project scope.

Full SEO campaigns, Google Ads management, advanced analytics, conversion tracking, ongoing content marketing, and monthly reporting are not included unless specifically agreed in the project scope or support plan.

Third-Party Platforms May Be Used

Clinitie may use third-party platforms, tools, software, hosting providers, form systems, analytics tools, payment processors, scheduling tools, content management systems, plugins, APIs, or integrations to operate the website or deliver services.

• Hosting platforms
• Domain providers
• WordPress
• Webflow
• Form tools
• Email providers
• Analytics tools
• Scheduling tools
• Payment processors
• Cloud storage tools
• Project management tools
• Plugins, APIs, or integrations

Clinitie is not responsible for outages, pricing changes, service limitations, security issues, policy changes, or technical failures caused by third-party platforms unless otherwise stated in a project agreement.

Website Ownership and Intellectual Property

Ownership of final website deliverables depends on the project agreement, payment status, third-party platform rules, licensing limitations, and the agreed scope.

• The clinic should own its domain name.
• The clinic should own its approved clinic content and brand assets.
• Clinitie may retain ownership of internal frameworks, reusable systems, code libraries, design systems, processes, templates, methods, and non-client-specific tools.
• Final project files or website access may be transferred according to the agreed scope after required payments are completed.
• Third-party assets, fonts, plugins, images, software, or tools may be subject to separate licenses.

Unless agreed otherwise, Clinitie may reuse general knowledge, processes, frameworks, layouts, code patterns, and non-confidential ideas developed through its work.

Client-Provided Content

Clients retain responsibility for the content, materials, logos, photos, reviews, testimonials, service details, provider information, and clinic information they provide to Clinitie.

By providing content to Clinitie, the client confirms that they have the right to use that content and authorize Clinitie to use it for the agreed project.

Clinitie Website Content May Not Be Copied Without Permission

The text, structure, visuals, portfolio descriptions, page content, frameworks, design direction, and materials on the Clinitie website are owned by Clinitie or used with permission.

You may not copy, reproduce, resell, republish, or use Clinitie website content for competing commercial purposes without written permission.

Project Information and Confidential Materials

During project discussions or delivery, clients may share business information, website access, internal priorities, login details, or other materials with Clinitie.

Clinitie will take reasonable care to treat project-related confidential information responsibly. Clients should avoid sending highly sensitive information unless it is necessary for the project and shared through an appropriate method.

Support Depends on the Active Plan or Agreement

After launch, support may be available through a post-launch support period, Website Care plan, Website Growth plan, Growth Partner plan, or custom support agreement.

• Small content updates
• Website monitoring
• Form and link checks
• Service page improvements
• Landing page direction
• Trust section updates
• Basic SEO monitoring
• Reporting when scoped
• Priority support when included

Support does not include unlimited redesigns, unlimited new pages, full SEO campaigns, ad management, advanced integrations, or new functionality unless specifically included in the support plan.

Revisions Must Stay Within the Approved Scope

Clinitie projects may include defined revision rounds based on the selected package or project agreement.

• Feedback should be provided clearly and during agreed review points.
• Major direction changes after approval may affect scope, timeline, or pricing.
• New pages, new functionality, new integrations, or major layout changes may require a separate quote.
• Factual corrections should be provided before launch.
• Final approval may be required before publishing.

Unlimited revisions are not included unless specifically stated in writing.

Cancellations, Pauses, and Project Delays

Project cancellation, postponement, pausing, or rescheduling terms depend on the project agreement, payment status, work completed, and stage of delivery.

• Client delays may affect timeline and launch date.
• Paused projects may require rescheduling based on Clinitie’s availability.
• Restarting a paused project may require updated scope or additional fees.
• Completed work, strategy, design, development, or third-party costs may not be refundable.
• Monthly support may continue until cancelled according to the support agreement.

Specific cancellation and refund rules should be confirmed in the project proposal, invoice, or agreement.

Links to Third-Party Websites

The Clinitie website may include links to third-party websites, tools, platforms, resources, booking systems, payment providers, or external services.

Clinitie is not responsible for third-party website content, privacy practices, security, availability, pricing, policies, or performance.

Website Availability Is Not Guaranteed

Clinitie aims to keep its website available and functional, but we do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from technical issues.

The website may be updated, changed, suspended, or unavailable from time to time due to maintenance, hosting issues, security concerns, third-party outages, or other reasons.

Limitation of Liability

To the maximum extent permitted by applicable law, Clinitie will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from use of the website, reliance on website information, third-party tools, project delays, business decisions, marketing outcomes, search rankings, patient volume, or other results outside Clinitie’s direct control.

Where liability cannot be excluded, Clinitie’s liability will be limited to the maximum extent allowed by applicable law and any applicable project agreement.

Client Responsibility for Provided Materials

You agree to protect and hold Clinitie harmless from claims, damages, losses, liabilities, costs, or expenses arising from content, materials, information, claims, patient-related content, images, testimonials, reviews, access credentials, or instructions you provide to Clinitie, especially where those materials are inaccurate, unauthorized, unlawful, misleading, or non-compliant.

This includes responsibility for clinic-approved content, treatment claims, patient media permissions, intellectual property rights, privacy obligations, advertising compliance, and legal approvals.

Changes to These Terms

Clinitie may update these Terms & Conditions from time to time to reflect changes in our website, services, pricing, tools, business practices, or legal requirements.

When these Terms are updated, the “Last Updated” date may be changed. Continued use of the website after updates means you accept the revised Terms.

Questions About These Terms?

If you have questions about these Terms & Conditions, you can contact Clinitie by email.